These terms apply to your use of https://fabconsultancy.co.za/ and to anything you buy or book through it. Please read them before you use the site.
1. Who we are and accepting these terms
The website is run by FAB Consultancy (“we”, “us”), an online business coaching and mentoring practice owned by Fiona Byrns in South Africa. If you use the site, sign up to our newsletter or buy from us, you agree to these terms. If you don’t agree, please don’t use the site.
We are required by the Electronic Communications and Transactions Act 25 of 2002 (section 43) to give you these details:
Email fiona@fabconsultancy.co.za
2. What we offer and what the content is
We offer online business coaching, mentoring, consulting and training, including help with GoHighLevel and the use of AI in business. The details, price and delivery of each offer are described on its page or in a written proposal or agreement.
The articles, guides, videos and emails we publish are general information. They are not legal, tax, financial, retirement, medical or technical advice, and they don’t take your personal circumstances into account. Please check anything important with a qualified professional before you act on it.
3. No guarantees
We work hard to help you, but we can’t promise any particular result. Whether you grow a business, earn income, retire on a certain date or save time depends on your effort, your market, the decisions you make and many things we don’t control. Any examples, case studies or testimonials we show are real experiences, but they are not typical or guaranteed results for you.
Nothing on the site is an offer of financial or investment advice or a promise of income.
4. Our intellectual property
The website, its text, graphics, logos, templates, courses, videos and downloads belong to us or are used with permission, and are protected by copyright and other laws. The FAB Consultancy name and related brand names, including Not Ready to Retire and The Late Start Club where we use them, are ours.
You may view the site, and download or print material for your own personal, non-commercial use. You may not copy, resell, share, republish, scrape or build on our content, templates or training material, or use our brand, without our written permission. When we deliver custom work to a paying client, ownership is dealt with in the agreement for that work.
5. Using the site properly
Please use the site lawfully and respectfully. You must not:
- try to break, overload, hack or gain unauthorised access to the site or its systems;
- use bots or scripts to collect content or personal information;
- send us anything unlawful, defamatory, abusive or that infringes someone else’s rights;
- pretend to be someone else or give false details in a form.
If you send us comments, questions or feedback, you give us permission to use them to improve our services. We won’t publish your name or testimonial without asking you first. We may suspend or block access if you break these terms.
6. Buying from us
Prices and payment. Prices are shown in [South African rand / US dollars] and [include / exclude] VAT where it applies. You pay in full or by the instalments shown at checkout or in your agreement. Payments are processed by third-party payment providers; we don’t store your card details.
Cooling-off. If you are a consumer buying from us online, section 44 of the Electronic Communications and Transactions Act gives you 7 days from the day you buy a service, or from the day you receive goods, to cancel without giving a reason or paying a penalty. We will refund what you paid, less direct costs of returning goods if any. Some purchases are excluded by law, for example services that, with your agreement, begin before the 7 days end, and personalised services.
Our refund policy. Coaching sessions that have already taken place are not refundable. Packages can be cancelled with 14 days’ written notice, and we will refund unused, paid-for sessions. Refunds are paid back to the original payment method within 10 working days.
Rescheduling. Please give at least 24 hours’ notice to move a session. Late cancellations and no-shows may be forfeited.
Agreements. For larger engagements we will give you a written proposal or agreement. If it conflicts with these terms, the agreement wins.
7. Affiliate links and other people’s sites
Some links on the site are affiliate links. This includes GoHighLevel, where we are an affiliate. If you sign up or buy through one of these links, we may earn a commission at no extra cost to you. We only recommend tools we use or would use ourselves, and we say so when a link is an affiliate link.
The site also links to and uses third-party tools and websites, such as GoHighLevel, payment providers and social media. We don’t control them and we’re not responsible for their content, security or privacy practices. Their own terms apply when you use them.
8. Our responsibility and yours
We provide the site and our content “as is”. We try to keep it accurate, available and free of errors, but we can’t promise it will always be, and information may go out of date.
To the extent the law allows, we are not liable for indirect or consequential loss, loss of profit, or loss of data or business that results from using the site or relying on its content, or from third-party tools and links. Where we are liable for services you paid for, our liability is limited to the amount you paid us for that service.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for gross negligence, fraud, or your rights under the Consumer Protection Act 68 of 2008 where it applies to you.
You agree to cover any loss we suffer because you broke these terms or the law when using the site.
9. Privacy, law, disputes and changes
Privacy. How we handle your personal information is set out in our Privacy Policy, which forms part of these terms.
Governing law. These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction, even if you are in another country. If you are a consumer, nothing here takes away any mandatory consumer protection that applies where you live.
Disputes. If something goes wrong, please email us first so we can sort it out. If we can’t agree, you may use the National Consumer Commission, the relevant ombud or a court.
Changes. We may update these terms from time to time. The date at the top shows the latest version, and using the site after a change means you accept it. Changes don’t affect purchases you’ve already made, which stay under the terms that applied when you bought.
If a part is invalid. If a court finds part of these terms unenforceable, the rest still applies.
Contact. FAB Consultancy, Fiona Byrns, fiona@fabconsultancy.co.za, South Africa.